Privacy Policy

Effective Date: 01/07/2024

Introduction

Welcome to TagTwists ('tagtwists.com') ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our social media platform (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for an account or interact with our Service, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Profile Information: Username, profile picture, bio, and other information you choose to provide.
  • Usage Information: Posts, comments, likes, messages, and other interactions with the Service.
  • Payment Information: Credit card details and billing information for any purchases made through the Service.

Non-Personal Information

We also collect non-personal information to improve our Service and user experience, including:

  • Device Information: IP address, browser type, device type, operating system, and device identifiers.
  • Usage Data: Pages viewed, time spent on the Service, and other analytical data.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve the Service: Personalize your experience, process transactions, and improve our platform.
  • To Communicate with You: Send account updates, respond to inquiries, and provide customer support.
  • To Ensure Security: Detect and prevent fraud, abuse, and other harmful activities.
  • To Comply with Legal Obligations: Adhere to applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your information in the following circumstances:

  • With Your Consent: When you explicitly agree to share your information with third parties.
  • With Service Providers: Trusted third parties who assist us in operating our Service, provided they agree to keep your information confidential.
  • For Legal Reasons: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our users and the public.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. These technologies help us understand how you interact with our platform, remember your preferences, and improve functionality. You can manage your cookie preferences through your browser settings.

Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Update: Access and update your personal information through your account settings.
  • Delete: Request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • Data Portability: Request a copy of your personal data in a structured, machine-readable format.

Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@tagtwists.com
  • Address: 85 Great Portland Street First Floor London, W1W 7LT

Thank you for using tagtwists.com. Your privacy is important to us.

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TagTwists Ltd
Contact TagTwists
TagTwists
85
Great Portland Street
First Floor
London, W1W 7LT
Documentation
Report A Problem
If you are experiencing a problem then email info@tagtwists.com.
We respond to problems between the times of 09:00 - 17:00 London Time.
Click here to go to the template for reporting a problem
Do no include any personal information within the email.
We only require the email, username and your last name to query any problems.
Please provide any screenshots of your problem if possible with any sesnsitive information not visible out.
If you are experiencing a problem logging into your account
Go To The Forgot Password Form

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